Over 8 years???



1305 Canterbury Dr, Hays, KS 67601


+1 -785-621-4350

// FAQ

Frequently Asked Questions

Who are you?

We are your mission critical partner for IT networking components. When you need a replacement part or a new part for a build that absolutely has to work and needs to arrive tomorrow, we’re who you call. When it’s crunch time, it’s time to call Cloud.

Where are you located?

We’re in Kansas. Yup, it’s a real place and it’s smack dab in the middle of the United States. We have an expansive warehouse with over 7,000 different part numbers in stock and ready to ship. Our central location is a great baked-in benefit for our customers. Shipping times and costs are often lower from our location than having to source a product from the opposite coast.

Can you ship my products today?

Yes! If we display the product in stock, it’s back in the warehouse and we can grab it and get it out the door to you today. Below are our shipping cutoff times.

  • DHL - 10:00 AM CT
  • USPS - 2:45 PM CT
  • FedEx Ground - 3:30 PM CT
  • Fedex Express - 4:00 PM CT
  • UPS Ground - 5:00 PM CT
  • UPS Express - 5:00 PM CT
What product conditions do you offer?
We offer cleanpull/refurbished, new bulk, new open box and factory sealed components. We put a lot of energy into making sure that our products are complete. For our refurbished products, we make as many of the extra brackets and necessary cables available as we can. We package products in static bags, professional plastic clamshells, and trays to ensure safe storage and delivery for various types of products.
For HDDs and SSDs specifically, we have a very high internal standard. Our refurbished units must test at 98% hard drive health and our new bulk units must test at 100% hard drive health and less than 20 minutes of power on time.
What type of warranty do you offer?

Our standard, across-the-board warranty is 90 days. However, we are so confident in our memory, HBA and transceiver lines that we offer extended warranties with those categories. For memory we offer a 1 year warranty on every memory unit sold regardless of condition. For HBAs and transceivers we offer a 3 year base warranty across all conditions.

Are you environmentally conscious?

Big time. We’re consistently making strides to lessen our carbon footprint. We make efforts to separate recyclable materials from trash and have arranged for our waste removal service to haul recyclable materials separately. In addition, our shipping team is very proficient at packing orders in the smallest boxes possible to ensure shipment safety and to reduce the materials used.

Do I need to worry about my information ?

Absolutely not. We take privacy very seriously. We will always ask permission before storing sensitive information such as credit card numbers. Furthermore, our staff is well-trained to properly dispose of sensitive information.

How can we pay you?

Great question, we like this part. Joking aside, we accept payment through the following methods: credit card, PayPal and bank wire. For new customers, we have to insist on pre-payment prior to shipping. Once we have a consistent order history under our belt, we have the option to offer net terms to our trusted partners.

What if there is a problem with my order?

Every now and then a piece is going to need to be replaced. It happens, it’s the cost of doing business. We commit to a same day response to start the RMA process. Please provide your PO number, the serial number of the unit in question and a brief description of the problem. If we can verify our shipment and the serial number, we will ship replacement on the same day. 

Return Request

Please contact the sales rep you worked with to process your order or RMA@cloudstoragecorp.com if you’re not sure.

  • International buyers are responsible for return freight charges.
  • Non-defective returns are subject to a 20% restocking fee.
Can we sell stuff to you?

Sure, a number of customers are also our vendors. Our purchasing team can most easily be reached at Michael@cloudstoragecorp.com.

I need a product you might have, how do we get started?
That’s awesome, we look forward to working with you. Feel free to contact any of our sales reps via the following methods:
  • sales@cloudstoragecorp.com (24/7)
  • davis@cloudstoragecorp.com
  • james@cloudstoragecorp.com
  • Phone:
  • 1-785-621-4350
  • Skype/Trillian:
  • sales@cloudstoragecorp.com
  • davis@cloudstoragecorp.com
  • james@cloudstoragecorp.com
  • // We Carry more Than Just hardware

    I need a product you might have, how do we get started?

    Our Sales Team
    is available 24/7


    Shipping same day, order before 17:00 Central Time.
    DHL - 10:00 AM CT
    USPS - 2:45 PM CT
    FedEx Ground - 3:30 PM CT
    Fedex Express - 4:00 PM CT
    UPS Ground - 5:00 PM CT
    UPS Express - 5:00 PM CT


    Same Day

    Same Day<br> Shipping

    All parts are covered by a 90 day warranty. Memory warranty extended to 1 year. HBA and SFP warranty extended to 3 years.


    Free Extended Warranty

    Free Extended Warranty

    sales@cloudstoragecorp.com (24/7)
    1-785-621-4350 (8:30 AM - 5:30 PM CT Mon - Fri)


    Customer Service

    24/7 <br> Customer Service